COMPANY PROFILE

PT. Muara Mandita Indonesia

Dari hotel mewah sampai budget, semua ada di Miruum. From luxury to budget hotels — everything is on Miruum.

WWW.MIRUUM.IDEST. 2021 · JAKARTA, INDONESIA

WWW.MIRUUM.ID

Tentang Kami · About Us

Latar Belakang / Our Background

BAHASA INDONESIA

Miruum adalah platform Online Travel Agent (OTA) yang dikembangkan oleh PT. Muara Mandita Indonesia. Berdiri sejak tahun 2021 dengan founder asal Indonesia, Bapak Iman R. Soegandono, Miruum lahir dari komitmen terhadap kepuasan pelanggan dan layanan perhotelan yang unggul.

Standar keunggulan inilah yang mendorong kami tumbuh menjadi bisnis seperti hari ini. Kami percaya bahwa pelanggan selalu yang utama — dan itu berarti produk yang luar biasa serta layanan yang luar biasa.

ENGLISH

Miruum is an Online Travel Agent (OTA) platform developed by PT. Muara Mandita Indonesia. Established in 2021 by its Indonesian founder, Mr. Iman R. Soegandono, Miruum was born from a commitment to customer satisfaction and excellent hospitality service.

This standard of excellence has provided the impetus for us to grow into the business we are today. We believe that the customer always comes first — and that means exceptional products and exceptional service.

Visi & Misi / Vision & Mission

🎯

Visi · Vision

Menjadi platform pemesanan akomodasi yang paling tepercaya, mudah, dan transparan di Indonesia.

To be the most trusted, easy, and transparent accommodation-booking platform in Indonesia.

🚀

Misi · Mission

Menghadirkan harga terbaik, pembayaran aman, teknologi distribusi modern untuk mitra, dan layanan pelanggan yang responsif 24/7.

To deliver the best prices, secure payments, modern distribution technology for partners, and responsive 24/7 customer service.

PT. MUARA MANDITA INDONESIA01

WWW.MIRUUM.ID

Layanan Kami · Our Services

Solusi Perjalanan & Perhotelan / Travel & Hospitality Solutions

BAHASA INDONESIA

Miruum menggabungkan inventaris langsung dari mitra hotel melalui Channel Manager kami sendiri dengan jaringan supplier global, lalu menampilkan harga terbaik yang tersedia secara otomatis kepada tamu.

ENGLISH

Miruum combines direct inventory from hotel partners via our own Channel Manager with a global supplier network, then automatically presents the best available price to guests.

🏨

Hotel Reservation

Hospitality Service

Layanan inti kami untuk memesan akomodasi dengan mudah dan tepercaya.

Our core service for easy, trusted accommodation booking.

🔗

Channel Manager System

Simply System

Distribusi satu inventaris ke banyak OTA secara host-to-host — anti-overbooking.

Host-to-host inventory distribution across many OTAs — overbooking-proof.

Ekosistem Lengkap · Complete Ecosystem

📱Aplikasi Mobile & Web — cari, pesan, bayar, e-voucher, loyalti. Mobile & web app.

🏨Extranet Mitra — kelola kamar, harga, foto, kalender, promo. Partner Extranet.

🛎️PMS / Front Office — check-in/out, housekeeping, POS. Property management.

🏢Corporate & Government — perjalanan dinas, tagihan terpusat. Corporate travel.

HotelVillaApartemenHomestayGuest HouseHostelResort

PT. MUARA MANDITA INDONESIA02

WWW.MIRUUM.ID

Untuk Tamu / For Guests

✓Harga terbaik otomatis. Best price, automatically.

✓Pembayaran aman — VA, e-wallet, QRIS. Secure payments.

✓E-voucher instan. Instant e-voucher.

✓Ulasan terverifikasi. Verified reviews.

✓Loyalti & voucher. Loyalty & vouchers.

✓Live Chat CS 24/7. 24/7 live chat support.

Untuk Mitra Properti / For Property Partners

✓Gratis mendaftar — komisi hanya saat ada pesanan. Free to join.

✓Extranet lengkap. Full Extranet.

✓Channel Manager — anti-overbooking. Overbooking-proof.

✓Pembayaran tepat waktu. On-time payouts.

✓Analitik & Miruum Intelligent. Analytics & rate intelligence.

✓Dukungan mitra. Partner support.

Teknologi & Keamanan / Technology & Security

•Inventaris real-time & distribusi host-to-host. Real-time inventory.

•Proteksi anti-fraud. Anti-fraud protection.

•Kepatuhan UU PDP. Data-privacy compliant.

•Rekonsiliasi & auto-settlement. Reconciliation & settlement.

PT. MUARA MANDITA INDONESIA03

WWW.MIRUUM.ID

Kemitraan Teknologi · Technology Partnership

Technology Partner

DIKEMBANGKAN BERSAMA · DEVELOPED WITH

PT. Zen Multimedia Indonesia

Technology Partner

Platform Miruum — aplikasi mobile, website, Channel Manager, dan Extranet mitra — dibangun melalui kolaborasi teknologi dengan PT. Zen Multimedia Indonesia sebagai mitra pengembangan.

The Miruum platform — mobile app, website, Channel Manager, and partner Extranet — is built through a technology collaboration with PT. Zen Multimedia Indonesia as development partner.

Hubungi Kami / Get In Touch

BAHASA INDONESIA

PT. Muara Mandita Indonesia berkomitmen melampaui kebutuhan Anda. Ada pertanyaan, masukan, atau permintaan khusus? Kami senang mendengar dari Anda.

ENGLISH

PT. Muara Mandita Indonesia is committed to exceeding your needs. Questions, comments, or special requests? We'd love to hear from you.

ALAMAT · ADDRESS

Griya D'Ros 2nd Fl. Tebet Utara #34,
South Jakarta — Indonesia 12820

EMAIL

business@miruum.id

WEBSITE

miruum.id

CUSTOMER SERVICE

0811 9628 286

PORTAL MITRA · PARTNER PORTAL

extranet.miruum.id

Terima kasih — mari tumbuh bersama Miruum.
Thank you — let's grow together with Miruum.

PT. MUARA MANDITA INDONESIA · in technology partnership with PT. Zen Multimedia Indonesia04